Shipping policy

Thank you for shopping with Haven Skincare! We want to make sure your skincare products reach you safely and on time.

Processing Time All orders are processed within 3–6 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

  • Standard Shipping (South Africa): 7–10 business days
  • Remote areas may take slightly longer.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking details.